Need A Repair?

At Nancy Yuan Jewelry quality and craftsmanship is of our utmost concern. However, jewelry by its very nature is delicate. Over time, loving our pieces also known as wear and tear causes breakage and damage in our jewelry.  We at Nancy Yuan Jewelry want to help you repair an item and restore it as closely as possible to the original state.  

If you purchased with us within 1 year and is a manufacturer’s default, excluding wear and tear, please let us help you fix that with no cost to you.  We will be more than happy to help! 

Repairs needed after 1 year or deemed to be caused by simple wear will incur a repair charge at the wearer’s expense. Repairs will be assessed on an individual basis.

Our Repairs Processing Center only accepts repairs for items purchased on nancyyuan.co.

Please refer to our Jewelry Care Instructions for tips on how to keep your nancyyuan.co jewels in tip-top condition.

Please click here for a repair